Tiffany Clay is a seasoned leader with over 24 years of experience in customer service and call center operations, specializing in efficiency, service quality, and team development. She is dedicated to fostering a culture of excellence and continuous improvement.
Before joining Compass, Tiffany led global call center operations, driving initiatives to enhance performance and customer satisfaction. She has successfully managed teams across India, LATAM, the U.S., Canada, and Asia, implementing service improvements to optimize efficiency. Her expertise comes from leadership roles at Startek, Concentrix, GE Capital, and Assurant Solutions, where she honed her skills in client management, operations, and strategic planning.
Tiffany holds a B.S. in Business Administration and an MBA from the University of Phoenix.
