Compass was founded by experienced startup leaders to provide cost-effective, operationally efficient customer service. Outsource your customer service to us, and we’ll address your company’s toughest challenges, drive revenue, and strengthen brand loyalty.
With 24/7 support, we provide seamless service across all major platforms, including phone, email, chat, SMS, and social media.
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How it works
Hire & Train Agents
We can begin by filling one to four customer service roles, ensuring each agent is thoroughly trained. These agents will be exclusively dedicated to your business.
Omnichannel Customer Experience
We meet your customers where they are, whether by phone, email, chat, SMS, social media, or any combination.
Open Communication
We treat our clients as true partners and are committed to full transparency in every aspect, including strategy, recruiting, performance, and billing.
Flexible Solution
Our solution is flexible and designed for seamless scalability. Many of our clients start with a small team and scale up as they grow.