Crisis to Comeback: How ABC Home Slashed Costs & Increased Customer Satisfaction by 20% in Just 4 Months

After facing major supply chain disruptions, customer frustration, and a PR crisis, ABC Home needed a fresh start. With Compass Experience Labs, they rebuilt trust, streamlined operations, and transformed customer service. In just four months, they slashed internal costs and boosted customer satisfaction by 20%.

Discover how a strategic approach to proactive communication, social media monitoring, and high-touch support turned ABC Home from a struggling brand into a customer-first success story.